Data Controller
GUAIRA, a company with its registered address at Carrer xxxxxxxxxxx, is responsible for processing your personal data. This privacy policy provides information about the processing of personal data belonging to our customers, prospective customers and users who contact us through any form on our website, in accordance with Qualified Law 29/20221 of 28 October on the Protection of Personal Data (LQPD) and the General Data Protection Regulation (GDPR).
Purposes and Lawful Bases for Processing
Processing of data relating to customer representatives, sole traders and self-employed professionals
If you are a customer of GUAIRA, because you have accepted a proposal for our professional services or purchased a product from GUAIRA, we will process your data as described below:
Purpose of processing: We process your data to maintain, fulfil, develop, monitor and perform the contractual relationship we have with the company you represent, which is a customer of GUAIRA, or directly with you if you are a sole trader or self-employed professional.
Lawful basis for processing: We have a legitimate interest in processing your data as a point of contact for a customer of GUAIRA.
Processing of Data Submitted Through Contact Forms or Email
If you have provided your data through the contact form on the GUAIRA website to ask a question or get in touch with us, we will process your data as described below:
Purpose of processing: We process your data to provide assistance and respond to your enquiries, whether you are an existing or prospective customer of GUAIRA.
Lawful basis for processing: GUAIRA has a legitimate interest in assisting and responding to any customer or prospective customer who submits an enquiry through one of our forms.
Data Retention
Personal data will be retained for the minimum period established by law and, where applicable, until you withdraw your consent.
GUAIRA does not use profiling methods or make automated decisions.
Confidentiality and Security Measures
Personal data collected directly from individuals will be treated confidentially and included in the relevant processing activities managed by GUAIRA.
In compliance with current regulations, the company guarantees that it has adopted all necessary technical and organisational measures to maintain the level of security required by the nature of the personal data being processed. The company is committed to protecting personal data and user privacy and implements the technical and organisational security measures available to it to safeguard your information.
Accuracy and Updating of Your Data
You declare that all data you provide is lawful, adequate, relevant, accurate and, where necessary, up to date. Providing data that does not meet the requirements mentioned above will release GUAIRA from liability.
Rights of Data Subjects
Current regulations grant you the rights of access, rectification, erasure and objection regarding the processing of your personal data:
Right of access: The right to access your personal data to find out which data is being processed and what processing operations are being carried out.
Right to rectification: The right to correct or complete any inaccurate or incomplete data.
Right to erasure: The right to request the deletion of your personal data from our systems and records, where possible.
Right to object: The right to object to the processing of your personal data when the data has not been provided directly by you.
Right to restriction of processing: The right to request the restriction of processing when the data is inaccurate; when the data has not been provided by you and you object to its erasure, requesting instead that its use be restricted; when the data is no longer needed for processing but is required by you to establish, exercise or defend legal claims; or when you have objected to processing, pending verification that the legitimate interests of Ciudadanos Comprometidos Generales are valid under the applicable regulations.
Right to data portability: When processing is carried out by automated means, you have the right to request that your personal data be transferred to another data controller.
You may exercise all the rights mentioned above free of charge by sending an email to info@guaira.com or by post to Carrer xxxxxxxx. You must specify which right you wish to exercise and provide your identification details. If we require additional information to verify your identity, we will inform you.
You may lodge a complaint with the Andorran Data Protection Agency.